Terms & Conditions

Terms and Conditions

Welcome to RED HORSE LEATHER. By placing an order with us, you agree to the following terms and conditions:

1. Orders and Payment

  • All orders must be paid in full before production begins.

  • We accept payment via major credit cards and PayPal.

  • Prices are subject to change without prior notice.

2. Production Time

  • Typical production time is 7-14 business days, depending on the item and order volume.

  • Custom orders may require additional time; estimated timelines will be communicated at the time of order.

3. Shipping and Delivery

  • Shipping costs are calculated at checkout based on your location and chosen shipping method.

  • Estimated delivery times vary depending on the carrier and destination.

  • RED HORSE LEATHER is not responsible for delays caused by the carrier or customs.

4. Returns and Exchanges

  • Due to the handmade and custom nature of our products, all sales are final.

  • Damaged or defective items must be reported within 7 days of receipt, with photos provided. We will assess and may offer a repair, replacement, or refund at our discretion.

  • Custom or personalized items cannot be returned or exchanged.

5. Product Care

  • Leather products require proper care to maintain their quality and appearance.

  • We provide care instructions with each purchase, but RED HORSE LEATHER is not responsible for damage due to improper care.

6. Intellectual Property

  • All designs, logos, and content related to RED HORSE LEATHER are the intellectual property of RED HORSE LEATHER and are protected by copyright laws.

  • Unauthorized use or reproduction is prohibited.

7. Limitation of Liability

  • RED HORSE LEATHER is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

  • Our liability is limited to the purchase price of the product.

8. Privacy

  • We collect personal information necessary to process orders and communicate with customers.

  • Your information will not be shared with third parties except as required to fulfill your order (e.g., shipping carriers).

9. Changes to Terms

  • RED HORSE LEATHER reserves the right to modify these terms and conditions at any time.

  • Changes will be effective immediately upon posting to our website.

For any questions or concerns, please contact us directly. Thank you for supporting RED HORSE LEATHER.

 

Privacy Policy

At RED HORSE LEATHER, protecting your privacy is a top priority. Our privacy policy outlines how we collect, use, and safeguard your personal information when you interact with our website and services. We are committed to handling your data responsibly, ensuring it is used solely to enhance your shopping experience, process orders, and communicate important updates. We do not share your information with third parties without your consent, except as required by law. Your trust matters to us, and we strive to maintain the highest standards of data security and transparency.